Pacific Insurance Conference » 27th Pacific Insurance Conference (PIC) 2015

Pacific Insurance Conference

27th PIC 2015

Manila, Philippines


Conference Theme:

Delivering Customer Value in an Era of Disruptive Innovation

Sunday, 29 November, 2015

09:00 – 18:00 Registration
18:30 – 22:00 Welcome Reception – Sky Garden, Zuellig Building (hosted by Swiss Re)

Monday, 30 November, 2015

08:30 – 09:30 Opening Ceremony and Guest of Honour
09:30 – 10:30 Special Keynote Presentation – Who will be the Insurance Industry’s and What Forces Will It Capitalise On?
Moderator: Allan O’Bryant, Executive Vice President, Head of Asia Markets, RGA
Speaker: Jay Walker, Curator, TEDMED; (Founder,
10:30 – 11:00 Refreshment Break
11:00 – 12:30 Plenary Session 1: Executive Panel Discussion – Managing the Investment Challenge
Chaired by: Donald Kanak, Chairman, Prudential Corporation Asia
Panelists: Johanna Chua, Managing Director, Head of Asia Pacific Economic and Market Analysis Citigroup
Dean A. Connor, President & Chief Executive Officer, Sun Life Financial
  Ken Mungan, Chairman, Milliman
Charles Scully, Managing Director and Chief Investments Officer, Asia, MetLife
12:30 – 13:45 Lunch
13:45 – 15:30 Plenary Session 2: Executive Panel Discussion – Leadership Talent in Asia/Pacific Region: Buy or Build?
Chaired by: Michael Magsig, Global Sector Leader, Insurance, Korn Ferry
A Global Perspective – Managing Leadership Development in the Asia/Pacific  
Phillip Cole, Global Head of Human Resources, ACE Group
A Reinsurer’s View on the Asia/Pacific Leadership Development
Andrew Rear, Chief Executive of Munich Re’s Life businesses in Africa, Asia Pacific, UK and Ireland
Building Sustainable Leadership in Asia
Andrew Poon, Partner, Insurance Practice Leader Asia Pacific, Egon Zehnder
A CEO’s Key Responsibility – Securing and Maintaining a High Performing Team
Jan VanDenBerg, President, Asia Region, Prudential International Insurance
15:30 – 18:00 Free Time
18:30 – 22:00 Opening Dinner – Metropolitan Museum of Manila (hosted by Pru Life U.K.)

Tuesday, 01 December, 2015

08:30 – 09:00 Special Keynote Presentation
Clara Shih, CEO and founder of Hearsay Social
09:00 – 10:30 Plenary Session 3: Executive Panel Discussion – Understanding the Customer and Creating Unique Value
Chaired by: Moses Ojeisekhoba, Chief Executive Officer Reinsurance Asia, Regional President Asia, Swiss Re
A Newcomer’s View of the Insurance Industry’s Relationship with its Customers 
Roy Gori, President and Chief Executive Officer, Manulife Asia
Life Insurance in Transition – The Imperatives of Innovation in the Asia-Pacific Region
Chris Wei, Executive Chairman of Aviva Asia and Global Chairman of Aviva Digital, Aviva
Winning the Customer – An Advertising Professional’s Perspective 
Jerry Smith, President and CEO, Asia Pacific, OgilvyOne Worldwide
 10:30 – 11:00 Refreshment Break
 11:00 – 12:30 Plenary Session 4: Executive Panel Discussion – Conquering the Digital Age
Chaired by: Dean Graham, Head of Life, Partner Re
Do we Need Disruptors in our Industry to Create an Improved Customer Experience? What do we Need to do?
Mark Saunders, Group Chief Strategy and Marketing Officer, AIA
Making Disruption our Ally, and the Key to a Better Future
Nestor Tan, President and CEO, BDO Unibank, Inc.
Are we too Late, or are Opportunities for Digital Just Starting?
Mark Wales, Partner, Consulting, Deloitte China
12:30 – 13:45 Lunch
14:00 – 16:00 Interactive Workshops
16:00 – 18:30 Free Time
18:30 – 21:30 Gala Dinner – Rizal Ballroom, Makati Shangri-La Hotel (hosted by RGA)

Wednesday, 02 December, 2015

09:30 – 10:30 Plenary Session 5: Executive Panel Discussion – Thriving with Radical Distribution Changes
Chaired by: Cord-Roland Rinke, Managing Director, Life & Health – Asia and Longevity, Hannover Re
Insurance Home Shopping Made Easy 
Benjamin Hong, CEO, Cigna Korea
Making Internet Insurance Distribution a Winning Strategy
K S Gopalakrishnan, Managing Director & CEO, Aegon Religare Life Insurance Company
Winning the Digital Battle
  Vikas Datt, Sr Director and Head APAC, UST Global
10:30 – 11:00 Refreshment Break
11:00 – 12:45 Closing Ceremony & Farewell Lunch